Fraud Awareness Tips

Because there is no foolproof way to prevent fraud, awareness is the best defense. Please review our tips below, and use your best judgment in all transactions. Help us stop fraud. If you receive a suspicious email or are the victim of a scam, email us described below and contact the appropriate law enforcement authorities right away.

Step 1: If you are the victim of a scam, please complete our I Was Scammed form, with as much information about your particular situation as possible.

Step 2: Forward any suspicious emails to us immediately at Don’t change the subject line or send it as an attachment because doing so could prevent us from identifying trends and preventing similar scams. To speak directly to a Fraud Watch Customer Service Representative, Call 1-877-742-8040 (Mon.-Fri. 9 a.m.-6 p.m. Eastern time).

Step 3: File a complaint with the Internet Fraud Complaint Center ( to inform federal and state law enforcement agencies. We strongly recommend that you report fraud to local law enforcement as well. My Dealer investigates submitted reports in an effort to protect our customers against future fraud. We support law enforcement agencies in the prosecution of Internet criminals and work diligently to prevent fraud. We don’t own, buy or sell vehicles listed on our site. My Dealeri s an online vehicle listing service that connects car buyers with sellers.

We are  car dealer. Any listing information about a particular car comes directly from the seller–not from us. If you receive an email that implies we’re selling or buying a vehicle, please report it to us and to law enforcement. It’s most certainly a scam.

We don’t offer automotive warehousing or shipping services.

Any email that requests a deposit or payment for a shipment of a car stored in an My Dealer warehouse is a scam. My Dealer does not own a warehouse, and we don’t ship cars. Simply put, we don’t get involved in transactions between buyers and sellers (see more below).

There are many reputable warehousing and shipping services that can make long-distance transactions easy. Just be sure to check out the services proposed on your own. If a seller recommends a warehousing or shipping service, report the seller to us and to law enforcement.

We don’t get involved in transactions between buyers and sellers.

Don’t respond to any email that appears to come from My Dealer (for example, by displaying our logo) and urges you to complete the sale or purchase of a car listed on our site. Such emails are a sure sign of a scam. Other signs of fraud are emails that: Claim the security of a transaction is guaranteed by My dealer. Imply we’ve verified information about a particular buyer, seller or listing. Describe a “preferred” or “pre-approved” buyer or seller program.My Dealer doesn’t guarantee or endorse transactions, and we don’t have preferred or pre-approved buyers or sellers.

We’ll never encourage you to buy any particular vehicle listed on My Dealer or to sell your vehicle to any particular buyer. If you receive a suspicious email such as the ones described above, report it to us and to law enforcement.

We don’t ask you for personal or financial information via email. Online fraud often begins with a spoof email requesting financial information. These spoof, or scam, emails often impersonate a reputable company such asMy dealer by illegally displaying a company’s name, logo or trademark. The intent is to deceive customers into revealing information such as: Username Password Social security number Bank account number Bank routing number Credit card number